Everyone's safety is paramount !
New security guidelines for Covid-19 at HOTEL SOL A SOL:
We are a family owned and operated business. As you know, we are experiencing a new Coronavirus (COVID-19) pandemic and the past few months have been challenging for the whole world. thinking about the safety of our guests and our employees, HOTEL SOL A SOL, in accordance with the guidelines of the security agencies, prepared a booklet of procedures to be carried out. We are a family owned and operated business.
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Hosting
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All rooms are carefully and completely cleaned, with their own material and indicated by INVISA, right after our guests leave.
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We offer Totem with alcohol in gel for hand hygiene, we hurt the temperature at check-in.
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For greater safety of employees and guests, the room will be cleaned after 48 hours of stay, upon request.
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Check-out apartments will be cleaned after 24h with open windows to avoid contamination.
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The hotel has a special cleaning team for our common areas, reception, restaurant and bathrooms, ensuring total cleaning of the areas.
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ll receptionists and employees responsible for some type of service to our guests, using safety equipment in accordance with the requirement of the Ministry of Health.
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If the guest needs to exchange keys, he will receive a new key that has been thoroughly cleaned and his will be deposited in a location indicated for further cleaning.
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All products used by Hotel sol a sol for cleaning and sanitizing are certified and recommended by ANVISA.
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In case of need for any maintenance in the room, it must be carried out with the guest outside the room.
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Breakfast room
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Our room is respecting the distance requested by the competent body, with tables with a maximum of 4 people (from the same Family or grouped together).
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Breakfast served Buffet assisted at the beginning of the breakfast counter Disposable plastic gloves will be made available for food withdrawal and these will be discarded immediately after finishing serving.
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The entire team responsible uses protective equipment and our waiters serve with gloves and masks.
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General guidelines on cleaning spaces
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We clean carpets and curtains using soap and water and products suitable for these surfaces, for washable items we use the manufacturer's product instructions.
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We redouble the cleaning in the most touched areas, like door handles, television control, stair railing,. 60 to 80% alcohol is used.
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Our employees responsible for the Cleaning and Disinfection Plan - PLD - use Personal Protective Equipment - EPI as established in RDC 56/2008.
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All of our suppliers and service providers are aware of and following our hygiene guidance protocol.
